Privacy Policy

Effective Date: November 11, 2025
Last Updated: November 11, 2025

1. Introduction

Welcome to laharborsportfishing.com (“we,” “our,” or “us”). Harbor Breeze Cruises operates this website to provide whale watching tours, harbor cruises, and private charter services in Long Beach, California. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information You Provide

When you book a tour or charter with us, we collect:

• Contact Information: Name, email address, phone number, mailing address
• Booking Details: Tour date, number of guests, special requests or accommodations
• Payment Information: Credit card details, billing address (processed securely through our payment processor)
• Group Information: For private charters, company name, event details, group size
• Emergency Contact: Optional emergency contact information for safety purposes

Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy section below

Information from Third Parties

We may receive information about you from:

• Social media platforms if you interact with our social content
• Review sites and platforms where you may post about our services
• Business partners for corporate event bookings

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery

• Processing and confirming your bookings
• Providing customer support and responding to inquiries
• Sending booking confirmations, reminders, and updates
• Communicating important safety information or weather-related changes

Business Operations

• Processing payments and preventing fraud
• Maintaining accurate booking records and customer databases
• Analyzing customer preferences to improve our services
• Conducting customer satisfaction surveys and collecting feedback

Marketing Communications

• Sending promotional emails about upcoming tours and special offers
• Sharing whale sighting updates and marine life education content
• Providing information about new services or seasonal offerings
• You may opt out of marketing communications at any time

Legal and Safety

• Complying with applicable laws and regulations
• Protecting the safety of our guests and crew
• Responding to legal requests or preventing fraudulent activity
• Enforcing our terms and conditions

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

• Payment Processors: Stripe to process credit card transactions securely
• Point of Sale System: Square for onboard transactions and payments
• Booking System: TripWorks to manage reservations and customer bookings
• Email Service Provider: Constant Contact to send booking confirmations and marketing communications
• Analytics and Marketing Providers: Google Analytics, Google Tag Manager, and Google Ads to understand website usage and measure marketing effectiveness
• Call Tracking: CalltrackingMetrics to measure phone call data and marketing attribution
• Social Media Platforms: Facebook, Instagram, Twitter (X), TikTok, and LinkedIn for social media marketing, advertising, and customer engagement. These platforms may receive information about your visit to our website through tracking pixels and cookies
• Cloud Storage: To securely store customer data and business records

Business Partners

• Coast Guard or maritime authorities if required for safety or regulatory compliance
• Insurance providers in case of incidents or claims
• Corporate clients for group bookings and event coordination

Legal Requirements

• When required by law, court order, or legal process
• To protect our rights, property, or safety, or that of our customers
• In connection with a business transaction (merger, sale, or acquisition)

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies:

Essential Cookies

Required for the website to function properly, including:

• Session management
• Security features
• Booking system functionality

Analytics Cookies

Help us understand how visitors use our website:

• Google Analytics to track website traffic and user behavior
• Google Tag Manager to manage tracking tags and pixels
• Website performance optimization

Marketing Cookies

Used for advertising and promotional purposes:

• Google Ads for retargeting and advertising campaigns
• Facebook Pixel, Instagram, Twitter (X), TikTok, and LinkedIn tracking pixels for social media advertising and audience targeting
• CalltrackingMetrics for phone call tracking and marketing attribution
• Tracking campaign effectiveness (UTM parameters)
• Social media integration and sharing features

By using this website, you consent to our use of cookies and tracking technologies as described in this policy. You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure SSL encryption for data transmission
• PCI-DSS compliance for payment processing
• Regular security assessments and updates
• Access controls limiting who can view your information
• Secure backup systems

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information indefinitely to:

• Maintain comprehensive customer service and booking records
• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce our agreements
• Provide continuity of service for returning customers

You may request deletion of your information, subject to our legal retention requirements and legitimate business interests.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

• Request a copy of the personal information we hold about you
• Receive your data in a structured, commonly used format

Correction and Update

• Update or correct inaccurate information
• Complete incomplete information

Deletion

• Request deletion of your personal information
• Subject to legal retention requirements

Opt-Out

• Unsubscribe from marketing emails (link provided in each email)
• Opt out of certain data collection practices

Restriction and Objection

• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests

To exercise these rights, contact us at [INSERT CONTACT EMAIL].

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell information)
• Right to deletion
• Right to non-discrimination for exercising CCPA rights

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. International Data Transfers

Your information may be transferred to and processed in locations outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on this webpage
• Updating the “Last Updated” date
• Sending email notification for material changes (if you’ve provided an email address)

Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

For questions, concerns, or to exercise your privacy rights, contact us:

Harbor Breeze Cruises
 100 Aquarium Way, Dock #3
Long Beach, CA 90802
United States

Email: info@harborbreezecruises.com
Phone: (562) 983-6880
Website: https://laharborsportfishing.com

15. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.